Customer Guide
The efficient operation of the system relies on clear communication between all parties. It is also vital that every pallet is presented in a condition suitable for transshipment and road transport. As a minimum this should include:

Communication Freight Presentation
When you order a collection, the following is required: To enable collection the following must be met:
  • Number of consignments for collection

  • Number of pallets per consignment

  • Destination towns

  • FULL Postcodes

  • Accurate weights and measures for each pallet

  • Service required – next day or economy

  • Special instructions – timed delivery, tail lift etc
  • Goods stacked on a strong pallet

  • Goods secured with banding or shrink wrap (including the top)

  • Pallet clearly marked with the name of the consignor and the name and full address of the consignee on opposite sides

  • Weight up to 1250kgs*

  • Dimensions up to 1.2 x 1.2 x 2.29 (mtrs)*

Click here for a freight presentation demonstration
Click here to view a demonstration video of a pallet being unloaded from a tail lift truck

* Pallets exceeding size/weight allowance can be catered for (surcharges may apply).

For further details please order your free Customer Guide here.